Safentura

Safentura

Delete your Safentura account

You can permanently delete your Safentura account and the personal data associated with it. This page explains how to request account deletion and what happens to your data afterwards.

Delete your account from Safentura

  1. Sign in to your Safentura account.
  2. Open Account settings.
  3. Select Delete account.
  4. Read the information shown and confirm the permanent deletion of your account.

Cannot access your account?

If you can no longer sign in, you can request deletion by contacting us at privacy@safentura.com

Data deleted with your account

  • Your Safentura authentication account.
  • Your personal profile information associated with the account.
  • Your private routes and account-specific private data.
  • Account settings and other personal account data that are no longer required.

Data that may remain after account deletion

Some information may be retained where necessary to preserve the integrity of the Safentura community or to meet legal obligations.

  • Community safety reports may remain available after being anonymized so they can continue to help other trail users.
  • Public routes may remain available and may become Safentura-managed content after the original account is deleted.
  • Limited records may be retained where required for legal, security, fraud-prevention, accounting or regulatory purposes.

Google Play subscriptions

Deleting your Safentura account does not automatically cancel an active Google Play subscription. If you have an active Safentura Premium subscription, cancel it separately through Google Play subscriptions.

Safentura is operated by Sphawn, Heerlen, Netherlands · KVK 97594148 · privacy@safentura.com